Protects Your Piano Investment for Generations to Come
Offering Peace of Mind and Flexibility
YOUR ORIGINAL PIANO PURCHASE TRULY IS AN INVESTMENT FOR A LIFETIME. Once you’ve discovered that owning a piano can bring lifelong enjoyment—becoming the centerpiece of your home—you also may find that your musical needs change. Whether your children or grandchildren develop from beginning students to advanced pianists, or whether you discover in yourself a hidden passion for the piano as an adult or retiree, your piano investment is protected by our Lifetime 100% Trade-up Policy. This non-restrictive provision allows you the freedom to trade in the acoustic pianos you purchased from us AT ANY TIME and receive a 100% store credit toward the current sale price of any other piano we have in stock that is of equal or greater value.
Our digital pianos carry a Two-Year 100% Trade-up Policy. This means that within two years from the date of purchase, as a Classic Pianos customer, you can trade back the digital piano you purchased from us and receive 100% of your original purchase price toward any other acoustic, hybrid, or digital piano in-stock of equal or greater value.
Hybrid Acoustic -- acoustic pianos with Player or Silent systems -- carry a 70% Lifetime Trade-up Guarantee. Again, this policy allows you the flexibility to trade in the Hybrid Acoustic piano you purchased from us AT ANY TIME and receive a 70% store credit toward the current sale price of any other piano we have in stock that is of equal or greater value.
It is not uncommon for piano shoppers, who visit our showroom, to get emotional once they connect with just the right piano that speaks to them. This is a very personal matter. Some customers have owned two or three different pianos over the course of several years. They love our attractive and generous Five-Star Trade-up Policies that protect their piano-investments for generations to come.
We want you to be happy with your piano for the rest of your life.